Sick & Tired

of using a repair center that is

Slow & Unresponsive

We are so fast and accurate that you may not even realize that your unit has been shipped out for repair. Ship-In repairs are our specialty!

• Did you wait until the unit is just out of warranty to bring it in for repair? We will contact the manufacturer regarding a warranty extension to your benefit. We want to simplify the repair process for you!

• Do you want to be "out of the loop" and not involved in the repair process? Call us at (305) 253-8992 or e-mail us digitalsoundinc@gmail.com the product information with detailed problem and we will be more than happy to assist you.

• Are you tired of COD's? Contact us at (305) 253-8992 for a convenient credit card authorization form. We'll keep the card on file for all your non-warranty repairs.

Try Us Once. You'll Never Use Another Repair Center!

Same day service for many car stereo repairs and amplifiers. We specialize in all source of Car Audio & Video equipment Repairs. We repair all major brands such as Pioneer, Kenwood, JVC, Kicker, Rockford Fosgate, Alpine, Infinity, JBL, Sony, Bose, MMats, Clarion, Audiobahn, Autotek, Dual, Panasonic, Power Acoustik and many more! Our professional technicians are trained and qualified to to work on all major brands.

Important Repair Information

1. For warranty Service you should always attach a photocopy of your purchase receipt clearly indicating full address (including zip code) and purchase date.

2. Please be sure to include an accurate and descriptive complaint.

3. Call our customer service representative to receive your R.A.N which must be on the outside of all boxes shipped to us. This R.A.N is for our facility use to maintain control of all products being shipped to repair. To facilitate any inquiries concerning repair status, always record the serial number and R.A.N of each unit sent. When calling concerning the unit always have the serial number or R.A.N as a ready reference for our customer service representatives. This will allow us to respond promptly and accurately to your questions.

4. We will automatically call with an estimate on any repair that would exceed $75 (excluding shipping/handling). We would appreciate prompt response to our repair estimates.

5. Refused estimates will be returned for our minimum diagnostic fee plus return shipping/handling. We DO NOT keep unrepaired units in lieu of payments. If an estimate is NOT promptly responded back to and the unit has sat at our facility for more than 45 days the unit will be sold to cover the expense of our minimum diagnostic fee. Refused COD's cannot be billed to a customer account or shipped on a COD basis. Prepayment, including additional shipping and administrative charges, must be received before the unit is reshipped. This company does not accept purchase orders as a payment method.

6. Please do not send any accessories for the units being forward for repair (i.e.cartridges, knobs, plates, mounting brackets, etc.) If we need additional accessories we will contact you.

7. If you are shipping CD Players it is very important to lock the transponder screws before shipment. CD's should never be shipped inside the CD mechanism. Both the above can cause permanent physical damage to the unit. Please remember to unlock the transit screws before attempting to use the repaired product.

8. Do Not discard the box and packing material for units shipped to you until you have determined that the units function correctly. Should UPS inspection be required, those materials will be necessary. Products are thoroughly tested before they leave this location therefore if a product does not work out of the box, there is the possibility of damage in transit. Hidden damage can accur even if there is no outside damage to the box. Impact damage from conveyor belt drops is the greatest culprit in shipping damage to CD Players. There will be no damage to the box with this type of drop.

9. There are certain products that are not field serviceable. These vary from one manufacturer to the next. If there is any questions, Please call before shipping.

10. We will discuss a repair only with the person/business who shipped the product to us. This policy is strictly for your protection and will be adhered to without exception. We will not release any information to, or accept payment from anyone not listed in the shipping. If you do not want to be involved in the repair process, you may instruct the individual who will be incharge to ship the product directly to us. Our repair facility is located at: 18818 S. Dixie Hwy, Miami, FL 33157, USA, our number is (305) 253-8992.